Thursday, January 08, 2009

The Power of Apology

I admit, after yesterday's meeting, I was bothered the entire night and into the next day. Kept on replaying the episode in my head and thinking, "Why am I so full of rage? full of anger?"

Immediately, today, I got to work and headed into my boss's office and apologized. "Hey... I apologize for losing my cool yesterday." And my boss came right back and said, "Yeah... I apologize too." The heavy yoke was immediately lifted.

It's amazing how a few simple words can bring down or build up a working relationship. Don't ever underestimate the power of an apology.

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