Got a fairly random email from a parent we don't even know... that NN and their daughter has some issues that's elevated to a level where they have to contact the school to resolve. I try really hard to take an impartial stance and let the truth be told. But already we're in a disadvantageous position where we have to defend someone's accusations.
I took the high road and said, "Let's mediate through the school." But school hasn't contacted us.... yet. We'll see where this goes.
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