It's an amazing feeling when your student, your disciple, your direct report SHINES in public, in front of the customer, in front of senior management. In a way, you can share in the spotlight for being a good manager, coach, mentor.
But when it's the opposite.... the feeling is so overbearing. I'm so lost right now... on how to help folks that are underperforming. I like... no.... love them personally. I vouch for them... fight for them... defend them....Then I go around and help them... nurture them... encourage and admonish them. And when they fail publicly again, I take it all too personally. It's me... it's my fault. I failed as a manager. I failed as a coach.
PAL and C-leung warned us in Servant Training that we are NOT the messiah. Whether the person fails or succeeds, we shouldn't take it personally. I honestly don't have the wisdom to see it happen.
No comments:
Post a Comment